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Knowledge base

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FAQ's

General FAQ's 1
  • What is Gap Cover?
Claims FAQ's 4
  • Will Sirago cover costs for procedures performed overseas?
  • What is a large loss claim?
  • Co-Payment, Penalty and Admission fees, what is the difference?
  • How long do I have to submit my claim?
Application FAQ's 3
  • How many dependents can be covered on a policy?
  • How do I change options?
  • What waiting periods are applicable when transferring from another provider?
Finance FAQ's 2
  • Does Sirago provide tax certificates?
  • What payment methods are available?

The terms and conditions as outlined in your policywording supercedes any information on this portal. The contents on this support portal is purely for information purposes. If you are unsure about anything, please contact Sirago Underwriting Managers or your intermediary to assist


  • Sirago Underwriting Managers (Pty) Ltd is an Authorised Financial Services Provider (FSP:4710). Underwriting Agency for GENRIC Insurance Company Limited (FSP:43638). GENRIC is an Authorised Financial Services Provider and Registered Short-term Insurer.
  • Contact
  • Irene Link Precinct, 7 Impala Avenue, Centurion, 0157
  • 010 599 1163
  • WhatsApp: 0765621340.
  • Email: info@sirago.co.za
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