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Knowledge base
FAQ's (5)
General FAQ's (2)
What is Gap Cover?
Understanding the Role of the Sirago Quality Assurance (QA) Department
Claims FAQ's (6)
Will Gap cover pay for everything that my medical aid does not pay?
Will Sirago cover costs for procedures performed overseas?
What is a large loss claim?
View all 6
Application FAQ's (4)
Reinstatement FAQ's
How many dependents can be covered on a policy?
How do I change options?
View all 4
Finance FAQ's (2)
Does Sirago provide tax certificates?
What payment methods are available?
Underwriting (3)
Sirago Family Size
Reinstatement of a Sirago Policy
Transfer of Cover Underwriting Process
Policyholder Support (4)
Benefits (15)
Gap Cover
Co-Payments
Penalty Fee Cover
View all 15
Claims (1)
What to expect when you're expecting
Finance (3)
Payment Methods and Debit Dates
What to expect from your first Debit Order
HOW TO USE PAY@
Claim Repudiation Reasons (2)
Medical Scheme Exclusions
Medical Scheme - No provision for organ donation
Broker Support (3)
Broker FAQ's (9)
How do I update my agency details with Sirago?
Transfer of Cover Underwriting - FAQs
What is Gap Cover?
View all 9
Broker Support (3)
Bulk Policy Transfer Process
Commission Process & Payments
Incomplete New Business Applications - Process
Broker Portal (4)
Broker Portal Manual
Submitting a claim on the Broker Portal
Loading Application - Complete
View all 4