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Welcome to the Sirago support portal
Popular Search Results: Benefits, FAQ's, How to, etc.

Knowledge base

Home Solutions
General FAQ's 1
  • What is Gap Cover?
Claims FAQ's 4
  • Will Sirago cover costs for procedures performed overseas?
  • What is a large loss claim?
  • Co-Payment, Penalty and Admission fees, what is the difference?
See all 4 articles
Application FAQ's 3
  • How many dependents can be covered on a policy?
  • How do I change options?
  • What waiting periods are applicable when transferring from another provider?
Finance FAQ's 2
  • Does Sirago provide tax certificates?
  • What payment methods are available?
Benefits 12
  • Gap Cover
  • Co-Payments
  • Penalty Fee Cover
See all 12 articles
Claims 1
  • What to expect when you're expecting
Finance 2
  • Payment Methods and Debit Dates
  • What to expect from your first Debit Order
Underwriting 1
  • Sirago Family Size
Client Services 0
Claim Repudiation Reasons 2
  • Medical Scheme Exclusions
  • Medical Scheme - No provision for organ donation
Broker FAQ's 0
Broker Support 1
  • Bulk Policy Transfer Process
Broker Portal 1
  • Broker Portal Manual
Claims 2
  • Mediscor Bulk File Preparation
  • Skin Cancer Protocol

The terms and conditions as outlined in your policywording supercedes any information on this portal. The contents on this support portal is purely for information purposes. If you are unsure about anything, please contact Sirago Underwriting Managers or your intermediary to assist


  • Sirago Underwriting Managers (Pty) Ltd is an Authorised Financial Services Provider (FSP:4710). Underwriting Agency for GENRIC Insurance Company Limited (FSP:43638). GENRIC is an Authorised Financial Services Provider and Registered Short-term Insurer.
  • Contact
  • Irene Link Precinct, 7 Impala Avenue, Centurion, 0157
  • 010 599 1163
  • WhatsApp: 0765621340.
  • Email: info@sirago.co.za
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